4  Module 2: Communication Architecture (45 minutes)

Facilitator: Jamie Toghranegar (Precision Public Health - Voice)

4.1 Content Block: Designing and Implementing Effective Communication Plans for Impactful Team Science

4.1.1 Part 1: The Basics of Effective Communication (5 minutes)

A. The Communication Chain

Communication is not a single thing, and is not a singular act. Communication is more than speaking. It is a chain and the result of a series of choices between a sender and a receiver. These decisions determine whether our message is received effectively.

B. Communication Channels

• Definition and purpose of communication channels
• Matching message type to delivery method
• Channels as the foundation of team communication architecture

C. Scenario Practice - Communication Examples: Identify effective and ineffective communication through examples - The Facilitator shares three scenarios and asks the group to share their opinions on whether each scenario depicts an effective way of communicating, and, if not, what the possible cause of misalignment is: presentation or delivery?

4.1.2 Part 2: Communication Architectures at the Team Level (10 minutes)

A. Defining Communication Architectures

• Define roles, responsibilities, and decision-making processes

• Build trust and psychological safety

B. Bridge2AI-Voice Example

• Leadership roles and institutional representation

• Communication channels used:

  • Email, Slack, Monday.com, Box, Google Docs, Teams, phone/text

• Meeting structures across initiatives and task forces

C. How to Design and Implement Communication Architectures

• Avoid over-communication and channel overload

• Prioritize commonly used tools

• Simplify whenever possible

4.2 Activity 2: Developing a Communication Charter (25 minutes)

A. Applied Exercise (15 minutes) Draft a charter for: A current team A hypothetical future team Small-group brainstorming Group discussion and sharing

B. Feedback and Presentation (5 minutes)

C. Revision Time (5 minutes)